Technical Account Manager

Research and Operations

Crowd Science’s Research and Operations team is responsible for developing, designing and delivering innovative market research through clever technology and industry-changing methodologies. Our customers are online publishers, advertisers, and market researchers. We strive for research that is cutting-edge and our goal is to change how research is done online.

Technical Account Manager

We’re looking for an exceptionally talented technical account manager to join our team. Being an active participant in all parts of the technical research project cycle, as well as an influencer on technology and best practices, this individual will be critical in making things happen.

A background in web analytics, online recruitment, audience measurement, or market research is a plus. 

You must be creative but very measurement-focused, proactive, and a self-starter.

Responsibilities

• Work directly with new and existing clients to implement and take full advantage of the Crowd Science Research Platform
• Support, document, and manage client based projects
• Collaborate with internal operations and engineering teams on the implementation and management of various programs, including quality assurance
• Utilize online tools (internal and external)

Requirements

• Client service focused
• Strong team player
• General familiarity with web tools and technologies (HTML etc.) 
• A minimum of 1 to 3 years experience in a related field
• Strong technical knowledge and computer proficiency
• Social Media savvy
• Strong writing and editing skills with high attention to detail
• Bachelors degree or equivalent

Compensation

Crowd Science offers a competitive salary in addition to a comprehensive benefits package and stock options. Crowd Science is an Equal Opportunity Employer.

Interested? Send your qualifications to research-jobs@crowdscience.com.