Account Manager
NYC - New York City Territory

Account Managers work with Crowd Science customers to ensure success of our products. Crowd Science's platform is a holistic combination first-party demographics, psychographics and best-in-class machine-learning technology that improves publisher display advertising precision and increases revenue. 

Account Managers are ultimately responsible for ensuring Crowd Science exceeds our publisher’s expectations.  Account Managers will be involved in all aspects of customer success including: kick-off, data collection/segmentation, ad server integration, campaign plan creation, campaign launch and results. 

Responsibilities

In your role, you will:

• Build and maintain significant relationships with our customers (users, decision makers & key stakeholders)
• Work with research, product and engineering teams to manage day to day account management around implementation, ramp-up and continued success
• Identify audience segments and new campaign opportunities to aid in the generation of hyper-targeted media plans using Crowd Science’s platform
• Provide front-end project management and customer service support
• Analyze and effectively communicate client program results relative to goals 
• Manage general and specialized client requests; including on-boarding transition and set-up, billing inquiries, platform activity inquiries, account requests, and feature/product enhancement requests from existing clients
• Contribute to internal product development planning

Education and Qualifications

• 5+ years of experience managing install base (background working for an ad network or large web publisher a plus)
• Strong understanding of Internet advertising a must (account set up, inventory and tag management a plus, click reconciliation, etc.)
• Self-starter and demonstrated track-record of executing a project through to successful completion
• Outstanding computer skills including solid knowledge of Saleforce.com
• Bachelor's degree

Compensation

Crowd Science offers a competitive salary in addition to a comprehensive benefits package and stock options. Crowd Science is an Equal Opportunity Employer.

Interested? Send your qualifications to sales-jobs@crowdscience.com